Account Specialist
Clark Regional Wastewater District seeks an experienced
Account Specialist to join their Customer Accounts Team. The Account Specialist is a customer-focused professional who provides excellent customer service and account management for District ratepayers. Exciting opportunity for an aspiring and experienced customer service professional at a local, growing utility that strategically invests in its employees.
The ideal candidate possesses the following competencies along with a desire to work in and serve their community:
- Professional – Apply comprehensive knowledge of the principles and practices of customer service and utility billing
- Communication – Clearly and concisely express yourself and effectively convey information, both orally and in writing
- Collaborative – Develop and maintain professional relationships and work effectively with internal and external stakeholders from diverse backgrounds and with diverse interests
- Critical & Analytical Thinking – Use logical thought processes to analyze information and draw evidence-based conclusions
- Detail Oriented – maintain sustained attention to detail
Primary Responsibilities:
- Provide professional service support to customers and stakeholders in varied situations and circumstances
- Answer, research, and respond to customer requests for account information
- Maintain accurate records to document funds received or paid on customer accounts
- Manage one or more financial processes, e.g., utility billing, past due accounts, permits, cash receipts
- Reconcile various accounts receivables subledgers to the general ledger
- Establish and maintain professional, effective working relationships with team members, customers, and stakeholders
Salary range: $5,101 to $6,668 per month
Starting salary: $5,101 to $5,832 per month, depending on qualifications.
Comprehensive benefits include, but are not limited to:
- PERS retirement
- Paid family medical, dental, and vision
- Paid vacation, sick leave and holidays
- Long-term disability insurance
For more information, visit:
www.crwwd.com/jobs.html.
The
District is an equal opportunity employer. Positions remain open until filled.
