Lead Service Technician
FLSA: Non-Exempt
Salary: $35.84 – $45.50 per hour; DOE
Closes: November 14, 2025, at 4:30 PM (First review); Open until filled
Manchester Water District is recruiting a senior level water service technician that has the skills and knowledge to perform construction, maintenance, and repair of public water system distribution components and facilities. Duties include daily rounds, customer service requests, water main flushing, regulatory water compliance sampling, water main repairs, SCADA troubleshooting, heavy equipment operation, and locating of utilities. It is essential that the candidate be able to perform standby and call-back duty on a week long rotational basis.
Qualifications
High School Diploma or GED
Washington State Driver’s License
Washington State Commercial Driver’s License Class A or B w/ air brakes
Five (5) or more years of increasingly responsible experience as a water system operator
Washington State Water Distribution Manager 2
Washington State Cross Connection Control Specialist
Washington State Water Treatment Plant Operator (or within 1-year)
Washington State Flagger Certification – (or within 3-months)
First Aid/CPR/ AED Certification – (or within 3-months)
Benefits
Medical, Dental, Vision (100% paid for employee)
Washington State PERS 2 or 3
13 paid holidays per year
Annual leave up to 4 weeks per year
Sick leave accrual up to 12 days per year
Longevity Incentive after 5 years of employment
Deferred Compensation Plan available (District match up to $100/month)
Tuition assistance upon approval by Board
Applicants interested in applying for this position MUST submit a completed District application and send the completed form to PO Box 98, Manchester, WA 98353, or via email to Tony Lang at tlang@manchesterwater.org. Application materials can be found at manchesterwater.org. Resumes will be accepted in addition to the application.
We will notify applicants invited to participate in interviews by phone or email after the initial review period. As this is a safety sensitive position, a driving abstract, pre-employment drug screen, and background check will be required prior to employment for the selected candidate.
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Position: |
Lead Service Technician |
| Organization: |
Manchester Water District |
| Location: |
Manchester, WA
United States
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| Salary: |
$35.84-$45.50 |
| Posting Start Date: |
10/22/2025 |
| Date Posted: |
10/22/2025 |
| Requirements |
GENERAL POSITION SUMMARY:
Senior level position that performs various manual labor activities, equipment operation, and routine and scheduled activities in support of the operation, maintenance, repair, and construction of the public water system and related facilities. Position also assists with the training of less experienced technicians.
ESSENTIAL DUTIES:
- Provide maintenance, repair, and/or installation of District production and distribution infrastructure (meters, valves, pipe, tees, hydrants, etc.).
- Operate both heavy and light equipment for maintenance and projects.
- Monitor and ensure maintenance for system operations (fluoride/chlorine equipment, PRVs, Satellite Systems, SCADA System, vehicles, pumping equipment) and troubleshoot as needed.
- Ensure that finished water meets all applicable state and federal regulations for quality and quantity (collecting samples, rounds, flushing, WQ program, etc.).
- Respond to system emergencies as appropriate.
- Flushing of water mains and tracking water loss.
- Manage cross-connection control program.
- Inspect new construction of District facilities and distribution systems for quality assurance.
- Ensure adequate job-related documentation, job cost forms, time sheets, permits, correspondence, and other related documentation as required to perform tasks and projects in an efficient and compliant manner.
- Perform daily rounds, customer service requests, and locating of District underground infrastructure.
- GIS and GPS data collection and inputting.
- Knowledge of SCADA, PLCs, and troubleshooting communication issues.
- Perform standby and call back duty as a first responder on a rotational basis.
SECONDARY DUTIES:
- Provide training and assist crew members in the performance of tasks and projects.
- Fill in for Operations Foreman in their absence.
- Assist with reading meters when needed.
- Facility and grounds maintenance.
- Repair, replace, and maintain water meters.
- Participation in staff and safety meetings.
- Other duties as assigned.
JOB PRESSURES:
Position can be complex due to system emergencies that require prompt technician response. Technician must develop an understanding of District hydraulics, pressure zones, including the knowledge and ability to repair system components. Position experiences regular interruptions and changing priorities.
DECISION MAKING AND JOB IMPACT:
This position has an impact on the organization through the decisions the employee is required to make and the result that errors in judgement could have. Impact might be on production, allocation of resources, public health and safety, etc. This is particularly true when filling in for the Foreman.
INTERPERSONAL SKILLS:
Communication and customer service skills are important as this position interacts with the public, consultants, and contractors. This position is responsible for modeling and adhering to District values.
Education and Experience:
- High School diploma or GED
- Higher education or vocational training in engineering, management and/or plumbing/pipefitting is preferred.
- Minimum five years of increasingly responsible experience as a water works system team member in distribution systems operations.
Certifications/Licenses:
- Washington State Water Distribution Manager 2.
- Washington State Cross-Connection Control Specialist 1.
- Washington State Water Treatment Plant Operator (or within 1-year)
- Valid Washington State Class A or B Commercial Driver’s License w/ air brakes, with an acceptable driving record.
- Washington State Traffic Control Flagger certification (or within 3-months).
- First-Aid/CPR/AED certification (or within 3-months)
Knowledge, Abilities, and Skills:
- Good customer relations and communication skills, including tactfully working with difficult and unreasonable customers or citizens.
- Extensive technical, troubleshooting, and maintenance knowledge of public water systems.
- Ability to read and understand mechanical drawings and blueprints.
- Ability to work effectively with water District personnel and the public.
- Experience in operating backhoes, compressors, vactors, forklifts, landscaping equipment.
- Good reasoning, judgement and decision-making skills.
- Ability to organize work assignments for self and staff, in addition to being able to work independently.
- Basic familiarity with computers and data entry, including use of word processing, spreadsheet, and mapping software.
- Ability to read, write, speak and understand English.
- Ability to serve periodic and rotational weeklong “on-call” assignments as a first responder.
- Knowledge of safe working procedures.
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| Status: |
This listing expires on: 12/6/2025 |
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